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Anne R. Hennis
VP of Planning, Research, and
Assessment
Surry Community College
Strategic Planning Online has provided a user-friendly foundation for planning at Surry Community College. Finally, there is a product that brings together all the required components of the planning process into one, integrated system! The software is user-friendly and easily understood by faculty and staff. The support we received in the implementation enabled us to get the system into operation quickly and painlessly.  |
Michael Malizia
Associate Dean of Institutional
Research and Assessment
Pasco-Hernando Community College
Strategic Planning Online has allowed us to organize and document our strategic planning, budgeting, and assessment in a real-time, 24/7 environment that facilitates shared information and collaborative partnerships between all units of our college. 
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Michael Dennehy
Associate Vice President of Planning, Research and Institutional Effectiveness
Brookhaven College
Strategic Planning Online has helped Brookhaven College create and manage
the flow of information from over one hundred workgroups across the college. Planning, evaluation and program improvement efforts can be analyzed and reported with greater efficiency. 
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Barbara Walker
Director of Institutional
Effectiveness
Howard College
I have worked with different types of software for over 30 years. The response and feedback from SPOL tech support is far superior than any I have experienced. Even though I am from a small community college, they really listen and go above and beyond to insure we are using the software to its full potential. 
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Sarah M. Logan, Ph.D.
Assist. Vice President, Instituational Research & Effectiveness
Angelo State University
Angelo State University has been using Strategic Planning Online since July of 2009 and is an avid supporter of the system. The tools provided by the system have been invaluable in bringing our IE reporting, budget formulation, strategic planning and assessment up to speed with current demands. The integration of planning and budgeting has been most helpful at both the vice presidential and program director levels. It has also proven to be an excellent way to capture data (especially qualitative) for many facets of our campus. Because of SPOL, Angelo State is beginning to adapt to a culture of assessment and accountability, and we can only see it getting better from here.  |
Kenneth M. Davis, Jr.
Director of Information
Services
Mount Olive College
In addition to the robust slate of native reports that ship with the product, database administrators and report designers will appreciate the effectiveness with which the Strategic Planning Online platform leverages SQL Server Reporting Services. Integrating institution-specific reports into SPOL is very straightforward and intuitive. Think Education Solutions consistently delivers world-class, developer-level technical support for SPOL. This level of support clearly increases the product's value proposition from an IT perspective.
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Dr. Debbie Smarr
Director of Institutional
Effectiveness
Grayson County college
Grayson County College implemented Strategic Planning Online January 2007 and it has been instrumental in helping us to integrate our planning and budgeting. As a web-based tool, it has facilitated collaboration among planning units and helped everyone to align with the College mission, goals, and planning priorities. SPOL is very intuitive and user friendly and the customer support is impeccable. We are currently implementing the assessment module and believe it will be a very valuable tool to improve student learning.  |
Karen Brunner
Assistant Vice President for
Institutional Effectiveness and Research
Roane State Community College
Strategic Planning Online™ has given our college an extraordinarily useful roadmap for documenting institutional effectiveness. The system integrates planning, budgeting, assessment and accountability measures in a manner that not only clarifies the connection of these processes for internal users but also validates them for external stakeholders. The software developers have a solid understanding of the culture of planning and assessment and are continually enhancing the system's capabilities to meet the needs of documentary "case-making." Think Education Solutions sincerely values client feedback and gives customer service the highest priority.  |
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Peter A. Usinger
Director of Institutional Research, Effectiveness, and Planning
Polk State College
At Polk State College, we continue to expand the utilization of all the rich aspects and modules of Think Education Solutions' Strategic Planning Online (SPOL) software. Since our implementation of SPOL a few years ago, we have moved to from leveraging the many incredible planning support and documentation options, to adding cost estimates and budgeting, developing institutional effectiveness and assessment dashboards, and integrating planning unit information with the accreditation management features provided.
Over the years, Think has been a great partner in resolving implementation issues, as well as addressing customer requests and improvement needs on a regular basis. Technical support has been outstanding, including responsiveness to customer concerns and day-to-day questions that emerged after new software releases. Perhaps the most important characteristic of this vendor is the unwavering commitment to listen to customers and to engage in a continuous improvement-focused dialogue.
In addition, the feature richness of the SPOL application turns it practically into a one-stop solution for all institutional planning, effectiveness, and accreditation related tasks. The price-benefit ratio made the selection of SPOL an almost too easy choice and saved the College thousands of dollars in software acquisition and maintenance expenses and the low cost of ownership (compared to other applications) is particularly satisfying in times of severe budget constraints.  |
Carol G. Carrere, Ph.D.
Vice President for Institutional Planning and
Support | Associate SACS | Associate
Professor of Business
Mount Olive College
Strategic Planning Online has helped Mount Olive College integrate the flow of planning and budgeting information into a system that truly informs our strategic planning process and supports our continuous institutional effectiveness and accreditation compliance efforts.
The communication channels it affords as a part of its integration has been the key to our success as we have grown from a small college to the medium-sized, geographically distributed private college we are today (six locations, three schools, nine administrative units and over fifty workgroups). The product has most recently allowed us to respond to our new administration, serving as a highly adaptable tool for adjusting budgets, associated planning objectives, and organizational workgroup shifts.
Customer support is top-notch! We are excited about adoption of the newest features coming available in this next release.  |
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Toni LaBeff
Director, Institutional Effectiveness &
Research
Northeast Texas Community College
The structure of our strategic plan and planning process are both very atypical but SPOL has proven flexible enough to accommodate our needs. Customer service has been exemplary – on the few occasions we have needed assistance they were quick and thorough and followed up to be sure everything was working correctly. We are anxiously awaiting the release of the accreditation module so we will be able to simplify our upcoming reaffirmation process by linking the evidence we have already gathered and organized in the other SPOL modules. We definitely made the right choice when we selected SPOL.  |
Giles M. L. Hawkins
Office of Planning &
Development
North Lake College
I am delighted with Strategic Planning Online. SPOL is the only product that North Lake College could locate in the marketplace that fully supported both strategic and budget planning in an aligned process. North Lake College has a strong culture of planning with formal strategic planning ongoing for the past twenty years, SPOL is flexible enough to adapt to institutional processes rather than having for make your institutions conform to your software as is usually the case. SPOL is truly the finest product of its kind.
Buying Strategic Planning Online is more than just buying a piece of software. Buying SPOL is buying into a community of experts and enthusiasts from the user community and from Think Education Solutions. There is no company like Think that goes to such incredible lengths to guaranty one's successful implementation and use of a product their product.  |
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Kim Lawing
Vice President - Institutional Effectiveness
Cape Fear Community College
Strategic Planning OnLine has been a great resource for Cape Fear Community College to document course, departmental and college planning, assessment and outcomes for the purpose of improving the College. The software is web-based making it convenient to use and accessible from anywhere our users have Internet access. The data is stored in an organized fashion and the security control features make the administrator's job easy for assigning access rights. The program is intuitive and the Think Ed Helpdesk has been one of the best in terms of solving problems and in response time. Thus far, it is the best product I've found on the market to meet our needs.  |
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